Life Cycle Model for IT Performance Measurement: A Reference Model for Small and Medium Enterprises (SME)

被引：3

作者：

Albayrak, Can Adam ^{[1
]}

Gadatsch, Andreas ^{[2
]}

Olufs, Dirk ^{[3
]}

机构：

[1] Harz Univ Appl Sci, D-38855 Wernigerode, Germany

[2] Bonn Rhein Sieg Univ Appl Sci, D-53757 St Augustin, Germany

[3] DHL Express Europe De Kleetlaan, BR-1831 Diegem, Belgium

来源：

INFORMATION SYSTEMS - CREATIVITY AND INNOVATION IN SMALL AND MEDIUM-SIZED ENTERPRISES | 2009年 / 301卷

关键词：

IT management; SME; small and medium enterprises; reference model; process model;

D O I：

10.1007/978-3-642-02388-0_13

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

IT performance measurement is often associated by chief executive officers with IT cost cutting although IT protects business processes from increasing IT costs. IT cost cutting only endangers the company's efficiency. This opinion discriminates those who do IT performance measurement in companies as a bean-counter. The present paper describes an integrated reference model for IT performance measurement based on a life cycle model and a performance oriented framework. The presented model was created from a practical point of view. It is designed lank compared with other known concepts and is very appropriate for small and medium enterprises (SME).

引用

页码：180 / +

页数：3

共 50 条

[1] Human Capital Integration Model With Technology Innovation In Small And Medium Enterprises (SME)
Astuti, Mudji
Wahyuni, Hana Catur
PROCEEDINGS OF THE 1ST INTERNATIONAL CONFERENCE ON INTELLECTUALS' GLOBAL RESPONSIBILITY (ICIGR 2017), 2017, 125 : 25 - 27
[2] THE INTEGRATIVE MANAGEMENT MODEL FOR RESTRUCTURING SMALL AND MEDIUM-SIZED ENTERPRISES (SME)
Tamosiunas, Andrius
E & M EKONOMIE A MANAGEMENT, 2017, 20 (03): : 36 - 51
[3] A new approach to organisational excellence for small and medium enterprises: the QOE-SME model
Correia, Fabio Daniel
Carvalho, Andre M.
Campbell-Allen, Nicola
Sampaio, Paulo
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2021, 32 (11-12) : 1359 - 1383
[4] SME LIFE CYCLE MODEL UNDER GLOBALIZATION
Frkova, Jana
Kaderabkova, Bozena
9TH INTERNATIONAL DAYS OF STATISTICS AND ECONOMICS, 2015, : 435 - 446
[5] The D-BEST Reference Model: A Flexible and Sustainable Support for the Digital Transformation of Small and Medium Enterprises
Sassanelli C.
Terzi S.
Global Journal of Flexible Systems Management, 2022, 23 (3) : 345 - 370
[6] External Networks and Life Cycle Phases of Small & Medium Enterprises
Wang Mingquan
Xie Hong
PROCEEDINGS OF SYMPOSIUM ON INTERNATIONAL TECHNICAL BARRIERS TO TRADE AND STANDARDIZATION, 2008, : 181 - 183
[7] Small and Medium Enterprises (SME) and Competitiveness: An Empirical Study
Costa, Teresa
Carvalho, Luisa
PROCEEDINGS OF THE 8TH EUROPEAN CONFERENCE ON INNOVATION AND ENTREPRENEURSHIP (ECIE 2013), VOL 1, 2013, : 173 - 179
[8] A VIDEO SURVEILLANCE MODEL INTEGRATION IN SMALL AND MEDIUM ENTERPRISES
Benta, Dan
Nitchi, Stefan Loan
ICSOFT 2010: PROCEEDINGS OF THE FIFTH INTERNATIONAL CONFERENCE ON SOFTWARE AND DATA TECHNOLOGIES, VOL 1, 2010, : 5 - 9
[9] Production Management Model in Small and Medium Enterprises in Croatia
Dusak, Marko
Jelacic, Denis
DRVNA INDUSTRIJA, 2018, 69 (03) : 265 - 272
[10] Knowledge Management Strategy Model for Small to Medium Enterprises
Suryawan, Angellia Debora
Putra, Eryco
Pratiwi, Ayu
2015 INTERNATIONAL CONFERENCE ON SCIENCE IN INFORMATION TECHNOLOGY (ICSITECH), 2015, : 219 - 224

← 1 2 3 4 5 →