The Role of Constructive Feedback in Patient Safety and Continuous Quality Improvement

被引:7
作者
Altmiller, Gerry [1 ]
机构
[1] La Salle Univ, Sch Nursing & Hlth Sci, Philadelphia, PA 19141 USA
关键词
Constructive feedback; Communication; Quality improvement; POWER;
D O I
10.1016/j.cnur.2012.05.002
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Constructive feedback is essential for personal and professional growth. It is an integral part of continuous quality improvement and essential in maintaining patient safety in the clinical environment. The perception of feedback can interfere with professionals giving and receiving feedback, which can have negative consequences on patient outcomes. Delivering and receiving feedback effectively are learned skills that should be introduced early in prelicensure education. Faculty have the opportunity to influence the perception of feedback to be viewed as an opportunity so that students can learn to appreciate its value in maintaining patient safety and high-quality care in clinical practice.
引用
收藏
页码:365 / +
页数:11
相关论文
共 11 条
[1]  
Altmiller G., 2010, Reframing constructive criticism using reflection based on QSEN competencies
[2]  
Altmiller G, 2012, NURS EDUC PERSPECT, V33, P15
[3]  
Appold K, 2007, AM MED TECH EVENTS, V3, P150
[4]   Exposing Shame and Its Effect on Clinical Nursing Education [J].
Bond, Mary Ellen .
JOURNAL OF NURSING EDUCATION, 2009, 48 (03) :132-140
[5]  
Clynes Mary P, 2008, Nurse Educ Pract, V8, P405, DOI 10.1016/j.nepr.2008.02.003
[6]   Quality and safety education for nurses [J].
Cronenwett, Linda ;
Sherwood, Gwen ;
Bornsteiner, Jane ;
Disch, Joanne ;
Johnson, Jean ;
Mitchell, Pamela ;
Sullivan, Dori Taylor ;
Warren, Judith .
NURSING OUTLOOK, 2007, 55 (03) :122-131
[7]  
Eraut M., 2006, Learning in Health and Social Care, V5, P111, DOI [DOI 10.1111/J.1473-6861.2006.00129.X, 10.1111/j.1473-6861.2006.00129.x]
[8]  
Griffin Martha, 2004, J Contin Educ Nurs, V35, P257
[9]   The power of feedback [J].
Hattie, John ;
Timperley, Helen .
REVIEW OF EDUCATIONAL RESEARCH, 2007, 77 (01) :81-112
[10]  
National Council of State Boards of Nursing, 2005, WORK OTH POS PAP