Which user interaction for cross-language information retrieval? Design issues and reflections

被引:23
作者
Petrelli, D [1 ]
Levin, S [1 ]
Beaulieu, M [1 ]
Sanderson, M [1 ]
机构
[1] Univ Sheffield, Dept Informat Studies, Sheffield S1 4DP, S Yorkshire, England
来源
JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY | 2006年 / 57卷 / 05期
关键词
D O I
10.1002/asi.20332
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
A novel and complex form of information access is cross-language information retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. The authors present three user evaluations undertaken during the iterative design of Clarity, a cross-language retrieval system for low-density languages, and shows how the user-interaction design evolved depending on the results of usability tests. The first test was instrumental to identify weaknesses in both functionalities and interface; the second was run to determine if query translation should be shown or not; the final was a global assessment and focused on user satisfaction criteria. Lessons were learned at every stage of the process leading to a much more informed view of what a cross-language retrieval system should offer to users.
引用
收藏
页码:709 / 722
页数:14
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