Sport-decision aids and the "CSI-effect": Why cricket uses Hawk-Eye well and tennis uses it badly

Technologies of visualisation and measurement are changing the relationship between spectators and match officials at sporting events. Umpires and referees find themselves under increasing scrutiny and sports governing bodies are experimenting with new technologies and additional "off-field" officials in order to preserve the legitimacy of decision-making. In this paper, we examine how technologies are being used in a number of sports, paying particular attention to the way in which uncertainty and indeterminacy are conveyed to viewers and spectators. The contrast between cricket and tennis is particularly instructive in this respect as the same technology is used in two very different ways. The paper concludes with a series of recommendations for implementing sports measurement technologies whilst preserving the traditions of individual sports and enriching technological culture.