Determinants of social commerce adoption in an emerging economy

被引:20
作者
Rahman, Tazizur [1 ]
Kim, Yang Sok [1 ]
Noh, Mijin [1 ]
Lee, Choong Kwon [1 ]
机构
[1] Keimyung Univ, Dept Management Informat Syst, Daegu, South Korea
关键词
Social commerce; Trust; Perceived risk management; Social presence; Flow; Bangladesh; TECHNOLOGY ACCEPTANCE MODEL; WORD-OF-MOUTH; PERCEIVED RISK; COGNITIVE ABSORPTION; PURCHASING BEHAVIOR; ELECTRONIC COMMERCE; INTEGRATING TRUST; FLOW EXPERIENCE; CONSUMER TRUST; SELF-EFFICACY;
D O I
10.1007/s11628-020-00427-4
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study determines the influential factors responsible for social commerce adoption in an emerging economy. Our model combines constructs from social commerce constructs, social presence theory, and flow theory with the factors of trust and perceived risk management. We use structural equation modeling to analyze the data collected via an online survey of 300 participants who are members of social network sites in Bangladesh. The results indicate that social commerce constructs and social presence have significant impacts on trust and perceived risk management except for forums and communities, and the trust relationship, which influences social commerce use intention, thereby influencing social commerce use behavior. The findings also reveal that flow has a significant impact on intention to use.
引用
收藏
页码:479 / 502
页数:24
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