共 16 条
[1]
Centers for Medicare and Medicaid, 2010, NAT HLTH EXP FACT SH
[2]
Drain M., 2007, WILL YOUR PATIENTS R
[3]
Florida Department of Health, 2010, PERS HLTH US REP DAT
[4]
Garman Andrew N, 2004, Qual Manag Health Care, V13, P75
[5]
Health Resources and Services Administration, 2010, HLTH CTR PAT SAT SUR
[6]
Institute of Medicine (US) . Committee on quality of health care in America, 2001, Crossing the quality chasm: a new health system for the 21st Century, DOI DOI 10.17226/10027
[7]
Leddy Kelly M, 2003, J Ambul Care Manage, V26, P138
[8]
Nelson E.C., 2007, Quality by design: A clinical microsystems approach
[10]
The SQUIRE (Standards for QUality Improvement Reporting Excellence) guidelines for quality improvement reporting: explanation and elaboration
[J].
QUALITY & SAFETY IN HEALTH CARE,
2008, 17
:13-32