Evaluating IT governance practices and business and IT outcomes: A quantitative exploratory study in Brazilian companies

被引：19

作者：

de Souza Bermejo, Paulo Henrique ^{[1
]}

Tonelli, Adriano Olimpio ^{[2
]}

Zambalde, Andre Luiz ^{[1
]}

dos Santos, Pamela Aparecida ^{[1
]}

Zuppo, Larissa ^{[1
]}

机构：

[1] Univ Fed Lavras, Dept Comp Sci, BR-37200000 Lavras, MG, Brazil

[2] Inst Fed Educ Ciencia & Tecnol Minas Gerais, BR-35570000 Formiga, MG, Brazil

来源：

CENTERIS 2014 - CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS / PROJMAN 2014 - INTERNATIONAL CONFERENCE ON PROJECT MANAGEMENT / HCIST 2014 - INTERNATIONAL CONFERENCE ON HEALTH AND SOCIAL CARE INFORMATION SYSTEMS AND TECHNOLOGIES | 2014年 / 16卷

关键词：

IT governance practices; business performance and outcomes; IT performance and outcomes; INFORMATION-TECHNOLOGY; MECHANISMS;

D O I：

10.1016/j.protcy.2014.10.035

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Information technology (IT) governance is an important organizational ability to promote IT-business strategic alignment and IT value delivery to businesses. To implement IT governance, businesses can utilize a set of practices associated with decision-making structures, processes, and relational mechanisms; however, the specific contributions of these different practices remain poorly understood. This paper presents the results of a study that sought to (1) develop a measurement instrument for IT governance practices, and based on this instrument, (2) identify different organizational profiles in terms of IT governance practices, business results, and maturity. Quantitative data were collected from a sample 652 Brazilian companies. Factorial and clusters analyses were applied to develop a measurement instrument and identify the companies' profiles, respectively. IT governance maturity and the achievement of business and IT outcomes were compared. Based on this analysis, this study indicates how businesses can be successful in terms of IT governance practices, and it presents potential deficiencies based on organizations with lower IT and business results. (C) 2014 The Authors. Published by Elsevier Ltd.

引用

页码：849 / 857

页数：9

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