Assessing the Performance of Virtual Teams with Intelligent Agents

被引:0
作者
Nunes, Mauro [1 ]
O'Neill, Henrique [1 ]
机构
[1] ADETTI IUL, Inst Univ Lisboa ISCTE IUL, P-1649026 Lisbon, Portugal
来源
VIRTUAL AND NETWORKED ORGANIZATIONS, EMERGENT TECHNOLOGIES, AND TOOLS | 2012年 / 248卷
关键词
Virtual organizations; virtual teams; team performance; intelligent agents;
D O I
暂无
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
This study explores the application of intelligent agent technology to the assessment of the performance of virtual teams. From the followed methodology it was possible to 1) create a formal model of agent-mediated team performance, the aTeam model, 2) develop and validate a platform for carrying out experiments, the Promus agent system, 3) use that platform in a test case, the Promus Beer Game experiment, and 4) evaluate these outcomes by running the experiment on user trials. Results show that the intelligent agents are able to perceive and critically evaluate a virtual team's performance.
引用
收藏
页码:62 / 69
页数:8
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