A framework for the implementation of knowledge management in supply chain management

Knowledge management (KM) is one of the most important competitive resources in each organization so that many believe that companies who can get knowledge and applies it faster, they will be more successful in competitive market. On the other hand, the importance of competition between companies has been lost and the competition between supply chains to produce maximum values for customer has been emphasized. Supply chain management is assumed as operational strategic situation in service and product industries. Over the last 10 years the companies has implemented strongly supply chain management strategies in their organization. Knowledge management is major capability of supply chain management and vital element of intensive information and multi-cultural organizational environment. Understanding the importance of knowledge management in the supply chain is an attempt to provide a conceptual framework for the knowledge management in managing supply so a case study was conducted by French companies. This research was conducted based on questionnaire containing multiple-choice 66 items. Of among, these are a few questions about knowledge management, knowledge matrix Nonaka and knowledge management practices. Finally, a summary of findings and results of knowledge management of the supply chain was provided. (C) 2016 The Authors. Published by Elsevier Ltd.