Nurses' Views of Patient Handoffs in Japanese Hospitals

被引：8

作者：

Gu, Xiuzhu ^{[1
]}

Andersen, Henning Boje ^{[2
]}

Madsen, Marlene Dyrlov ^{[3
]}

Itoh, Kenji ^{[1
]}

Siemsen, Inger Margrete D. ^{[2
]}

机构：

[1] Tokyo Inst Technol, Dept Ind Engn & Management, Grad Sch Decis Sci & Technol, Tokyo 152, Japan

[2] Tech Univ Denmark, Dept Engn Management, DK-2800 Lyngby, Denmark

[3] Herlev Hosp, Danish Inst Med Simulat, DK-2730 Herlev, Denmark

来源：

JOURNAL OF NURSING CARE QUALITY | 2012年 / 27卷 / 04期

关键词：

communication; patient; handoff; patient safety; shift report; CARE; COMMUNICATION; FAILURES; QUALITY;

D O I：

10.1097/NCQ.0b013e3182573736

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

Staff perceptions of risks associated with patient handoffs were investigated in a survey of nurses in 6 Japanese hospitals. A total of 1462 valid responses were collected from nurses with an overall response rate of 74%. Respondents are moderately satisfied with the transfer of information and responsibility during handoffs. However, the handoff system was identified as immature. Hospital, work setting, and work experience affected nurses' views of handoff quality. Strategies for improving patient handoffs in Japan are proposed.

引用

页码：372 / 380

页数：9

共 26 条

[1]

Anderson Cherri D, 2006, Nurs Adm Q, V30, P112

[2]

[Anonymous], OSSIE GUID CLIN HAND

[3]

[Anonymous], COMM PAT HAND

[4] Communicating in the "'Gray zone": Perceptions about emergency physician-hospitalist handoffs and patient safety [J].

Apker, Julie ;

Mallak, Larry A. ;

Gibson, Scott C. .

ACADEMIC EMERGENCY MEDICINE, 2007, 14 (10) :884-894

[5] Communication failures in patient sign-out and suggestions for improvement: a critical incident analysis [J].

Arora, V ;

Johnson, J ;

Lovinger, D ;

Humphrey, HJ ;

Meltzer, DO .

QUALITY & SAFETY IN HEALTH CARE, 2005, 14 (06) :401-407

[6] A Model for Building a Standardized Hand-off Protocol [J].

Arora, Vineet ;

Johnson, Julie .

JOINT COMMISSION JOURNAL ON QUALITY AND PATIENT SAFETY, 2006, 32 (11) :646-655

[7]

Australian Council for Safety and Quality in Healthcare, CLIN HAND PAT SAF LI

[8] Improving nursing shift-to-shift report [J].

Benson, Ember ;

Rippin-Sisler, Catherine ;

Jabusch, Kimberly ;

Keast, Shelley .

JOURNAL OF NURSING CARE QUALITY, 2007, 22 (01) :80-84

[9] Improving Hand-Off Communications New Solutions for Nurses [J].

Blouin, Ann Scott .

JOURNAL OF NURSING CARE QUALITY, 2011, 26 (02) :97-100

[10]

Dufault M, 2010, WORLDV EVID-BASED NU, V7, P59, DOI 10.1111/j.1741-6787.2010.00189.x

← 1 2 3 →