Performance Evaluation of Technological Innovation Capabilities In Uncertainty

The evaluation of technological innovation capabilities (TICs) depends on determining multiple criteria and depends on building a performance and implementation plan. There are intensive studies on the issues of TICs, which have been dealt with extensively by practitioners and academicians; however, studies on the implementation and performance evaluation are few. This study proposes the approach of adopting trapezoid fuzzy numbers and extending a technique for ordering performance by similarity to address the evaluation of TICs. An empirical case of a printed circuit board firm is evaluated using a proposed hybrid method. The results indicate that the hybrid method is a suitable and effective method for identifying and analyzing the competitiveness in the context of uncertainty.