Knowledge portals in Chinese consulting firms: a task-technology fit perspective

被引:60
作者
Teo, Thompson S. H. [1 ]
Men, Bing [1 ]
机构
[1] Natl Univ Singapore, Dept Decis Sci, Sch Business, Singapore 117592, Singapore
关键词
task-technology fit; knowledge management; knowledge portals; China; consulting;
D O I
10.1057/ejis.2008.41
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Although knowledge management (KM) has been examined in previous research, the utilization of KM technologies is still not well understood. Hence, in this study, a model was developed to investigate the utilization of KM technologies, specifically, knowledge portals, from the task-technology fit (TTF) perspective. An empirical study was conducted in the Chinese consulting industry to test the validity of the model. The results show that knowledge tacitness, output quality, and compatibility are positively related to utilization. Utilization and compatibility are positively related to performance. TTF is more strongly related to performance than to utilization. Implications of the results are discussed.
引用
收藏
页码:557 / 574
页数:18
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