An integrated approach to public's perception of urban water use and ownership of water companies during a period of economic crisis. Case study in Athens, Greece

This study applies an integrated approach to investigate public perception of residential water issues during a period of economic crisis. The study investigates the perceptions and practices of Athenians in water conservation, their satisfaction with the supplied water, their opinion on the privatization of Water Company and their willingness for additional payment for the improvement of water services. A survey was conducted using a structured questionnaire. Results indicate that the respondents have adopted water conservation practices, but there is still room for further saving. Most of the respondents declared to be satisfied with the supplied water and do not agree to the privatization of water companies. Women, older participants and those having lower income are less willing for additional payment. Research findings are useful tool for policymakers to design policies and make decisions regarding water management, ownership of water companies and changes in behavior of water use.