Consumer Assessment of Health Plans Study (CAHPS™) -: Foreword

被引：118

作者：

Crofton, C

Lubalin, JS

Darby, C

机构：

[1] US Dept HHS, Agcy Hlth Care Policy & Res, Ctr Qual Measurement & Improvement, Rockville, MD 20852 USA

[2] Res Triangle Inst, Hlth & Social Policy Div, Washington, DC USA

来源：

MEDICAL CARE | 1999年 / 37卷 / 03期

关键词：

D O I：

10.1097/00005650-199903001-00001

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

引用

页码：MS1 / MS9

页数：9

共 25 条

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[2]

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[3]

*AM HOSP ASS, 1997, EY PAT REP AM PUBL

[4]

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[5]

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Nederend, SE ;

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Short, PF ;

Farley, DO .

MEDICAL CARE, 1999, 37 (03) :MS79-MS88

[7] Epilogue -: Early lessons from CAHPS™ demonstrations and evaluations [J].

Carman, KL ;

Short, PF ;

Farley, DO ;

Schnaier, JA ;

Elliott, DB ;

Gallagher, PM .

MEDICAL CARE, 1999, 37 (03) :MS97-MS105

[8]

CLEARY PD, 1988, INQUIRY-J HEALTH CAR, V25, P25

[9] What information do consumers want and need? [J].

EdgmanLevitan, S ;

Cleary, PD .

HEALTH AFFAIRS, 1996, 15 (04) :42-56

[10] Comparing telephone and mail responses to the CAHPS™ survey instrument [J].

Fowler, FJ ;

Gallagher, PM ;

Nederend, S .

MEDICAL CARE, 1999, 37 (03) :MS41-MS49

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