Factors Influencing Communication with Doctors via the Internet: A Cross-Sectional Analysis of 2014 HINTS Survey

被引：33

作者：

Jiang, Shaohai ^{[1
]}

Street, Richard L. ^{[1
,2
,3
]}

机构：

[1] Texas A&M Univ, Dept Commun, College Stn, TX 77843 USA

[2] Baylor Coll Med, Dept Med, Houston, TX 77030 USA

[3] Michael E DeBakey VA Med Ctr, Houston Ctr Innovat Qual Qual Effectiveness & Saf, Houston, TX USA

来源：

HEALTH COMMUNICATION | 2017年 / 32卷 / 02期

关键词：

PHYSICIAN-PATIENT COMMUNICATION; HEALTH INFORMATION; MEDICAL CONSULTATIONS; TRUST; PARTICIPATION; ACTIVATION; DEMAND;

D O I：

10.1080/10410236.2015.1110867

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

Based on Street's (2003) ecological framework of communication in medical encounters, this study examined personal, interpersonal, and media factors that could influence patients' use of the Internet to communicate with doctors. Results from data analysis of responses from the 2014 Health Information National Trends Survey showed that patient activation and ease of Internet access were two positive predictors of online doctor-patient communication. In addition, patients' trust in doctors positively moderated the relationships between patient activation and online doctor-patient communication, and between perceived health status and online doctor-patient communication. Finally, the quality of patients' past experiences communicating with doctors had a positive moderation effect on the association between health information seeking behavior and online doctor-patient communication. Implications and limitations are discussed.

引用

页码：180 / 188

页数：9

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