RELATIONSHIP BETWEEN JOB ENGAGEMENT AND ORGANIZATIONAL PERFORMANCE; MODERATOR EFFECT OF EMOTIONAL INTELLIGENCE

被引:0
作者
Zehir, Cemal [1 ]
Uzmez, Ahmet [1 ]
Kole, Mahmut [1 ]
Ozturk, Hacer Yildiz [1 ]
机构
[1] Yildiz Tech Univ, TR-34349 Istanbul, Turkey
来源
ISMC 2017: 13TH INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE | 2017年 / 34卷
关键词
Job Engagement; Emotional Intelligence; Organizational Performance; CONSTRUCT; VALIDITY; WORK;
D O I
10.15405/epsbs.2017.12.02.25
中图分类号
C [社会科学总论];
学科分类号
03 ; 0303 ;
摘要
Employee satisfaction and emotional interaction are very important subjects for organizational performance in today's working environment. In this research, the moderator effect of emotional intelligence on the relationship between job engagement of employees and qualitative performances of organizations is examined. The research data obtained from field study with the participation of 314 private sector employees were analyzed using SPSS and AMOS package programs. As a result of testing research hypotheses with the structural equality model (SEM), it has been stated that the emotional engagement and cognitive engagement positively affects the qualitative performance of organizations. Moreover, it is observed that the emotional intelligence of the employees has a moderator effect on the relationship between job engagement and organizational performance. The results show that emotional engagement and cognitive engagement have positive effects on organizational performance. Also, considering the gap in the literature, the moderator effect is determined in the relationship between job engagement of emotional intelligence and qualitative performance. (c) 2017 Published by Future Academy www.FutureAcademy.org.uk
引用
收藏
页码:295 / 307
页数:13
相关论文
共 50 条
[21]   Conflict management styles, emotional intelligence, and job performance in public organizations [J].
Shih, Hsi-An ;
Susanto, Ely .
INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT, 2010, 21 (02) :147-168
[22]   Effect of Emotional Intelligence on Job Performance of IT employees: A gender study [J].
Dhani, Priyam ;
Sharma, Tanu .
5TH INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND QUANTITATIVE MANAGEMENT, ITQM 2017, 2017, 122 :180-185
[23]   An investigation of the relationship between trait emotional intelligence and emotional task performance [J].
Austin, EJ .
PERSONALITY AND INDIVIDUAL DIFFERENCES, 2004, 36 (08) :1855-1864
[24]   The Role of Job Crafting and Job Engagement in The Effect of Organizational Commitment on Job Performance [J].
Guner, Bircan ;
Kibaroglu, Gamze Guner ;
Basim, H. Nejat .
EGE ACADEMIC REVIEW, 2023, 23 (03) :457-470
[25]   Multiple dimensions of emotional intelligence and their impacts on organizational commitment and job performance [J].
Khalid, Jamshed ;
Khaleel, Muhammad ;
Ali, Anees Janee ;
Islam, Md Shamimul .
INTERNATIONAL JOURNAL OF ETHICS AND SYSTEMS, 2018, 34 (02) :221-232
[26]   THE RELATIONSHIP AMONG CULTURAL VALUES, EMOTIONAL INTELLIGENCE AND JOB OUTCOMES [J].
Imamoglu, Salih Zeki ;
Ince, Huseyin ;
Senturk, Hayat Ayar ;
Keles, Aydin .
JOINT CONFERENCE ISMC 2018-ICLTIBM 2018 - 14TH INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE & 8TH INTERNATIONAL CONFERENCE ON LEADERSHIP, TECHNOLOGY, INNOVATION AND BUSINESS MANAGEMENT, 2019, 54 :349-363
[27]   The relationship between emotional intelligence, social responsibility, and job performance in health service providers [J].
Najimi, Arash ;
Doustmohamadi, Parvin ;
Omid, Athar .
JOURNAL OF EDUCATION AND HEALTH PROMOTION, 2021, 10 (01)
[28]   MEDIATING EFFECT OF JOB SATISFACTION ON THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND PERCEIVED GENERAL HEALTH [J].
Yuan, Lingling ;
Tan, Xuhui ;
Huang, Cunrui ;
Zou, Fei .
SOCIAL BEHAVIOR AND PERSONALITY, 2014, 42 (07) :1057-1067
[29]   Core Self-evaluations as Mediator and Moderator of the Relationship Between Emotional Intelligence and Life Satisfaction [J].
Sun, Peizhen ;
Wang, Song ;
Kong, Feng .
SOCIAL INDICATORS RESEARCH, 2014, 118 (01) :173-180
[30]   Situational Strength as a Moderator of the Relationship Between Job Satisfaction and Job Performance: A Meta-Analytic Examination [J].
Bowling, Nathan A. ;
Khazon, Steve ;
Meyer, Rustin D. ;
Burrus, Carla J. .
JOURNAL OF BUSINESS AND PSYCHOLOGY, 2015, 30 (01) :89-104