Quality cost models and their application: A review

被引：37

作者：

Hwang, GH ^{[1
]}

Aspinwall, EM ^{[1
]}

机构：

[1] UNIV BIRMINGHAM, SCH MFG & MECH ENGN, BIRMINGHAM B15 2TT, W MIDLANDS, ENGLAND

来源：

TOTAL QUALITY MANAGEMENT | 1996年 / 7卷 / 03期

关键词：

D O I：

10.1080/09544129650034837

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Total quality management (TQM) today emerges as one of the most important elements in strategic management with the importance of quality costs increasing as a measure to improve the effectiveness and efficiency of quality activities. This paper reviews different quality cost models currently in practice, compares both the strengths and the weaknesses of each model, and highlights their application in different areas.

引用

页码：267 / 281

页数：15