Patient Perspectives on Transitions of Surgical Care: Examining the Complexities and Interdependencies of Care

被引:6
作者
Gonzalez, Maynor G. [1 ,2 ]
Kelly, Kristin N. [3 ]
Dozier, Ann M. [4 ]
Fleming, Fergal [3 ,5 ]
Monson, John R. T. [7 ]
Becerra, Adan Z. [3 ,6 ]
Aquina, Christopher T. [3 ]
Probst, Christian P. [3 ]
Hensley, Bradley J. [3 ]
Sevdalis, Nick [8 ,9 ]
Noyes, Katia [4 ]
机构
[1] Univ Rochester, Med Ctr, Dept Surg, Rochester, NY 14642 USA
[2] Univ Rochester, Med Ctr, Dept Publ Hlth Sci, Rochester, NY 14642 USA
[3] Univ Rochester, Med Ctr, Dept Surg & Surg Hlth Outcomes & Res Enterprise S, Rochester, NY 14642 USA
[4] Univ Rochester, Med Ctr, Rochester, NY 14642 USA
[5] Univ Rochester, Med Ctr, Surg & Oncol, Rochester, NY 14642 USA
[6] Univ Rochester, Med Ctr, Epidemiol, Rochester, NY 14642 USA
[7] Univ Cent Florida, Surg, Orlando, FL 32816 USA
[8] Kings Coll London, Implementat Sci & Patient Safety, London, England
[9] Kings Coll London, Ctr Implementat Sci, London, England
关键词
patient perceptions; transitions of care; discharge process; surgical outcomes; complexity science; qualitative methods; northeastern US; HEALTH-CARE; SCIENCE; SYSTEM; SENSEMAKING; DISCOURSE; STRATEGY;
D O I
10.1177/1049732317704406
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
This study examined a thematic network aimed at identifying experiences that influence patients' outcomes (e.g., patients' satisfaction, anxiety, and discharge readiness) in an effort to improve care transitions and reduce patient burden. We drew upon the Sociology and Complexity Science Toolkit to analyze themes derived from 61 semistructured, longitudinal interviews with 20 patients undergoing either a benign or malignant colorectal resection (three interviews per patient over a 30-day after hospital discharge). Thematic interdependencies illustrate how most outcomes of care are significantly influenced by two cascades identified as patients' medical histories and home circumstances. Patients who reported previous medical or surgical histories also experienced less distress during the discharge process, whereas patients with no prior experiences reported more concerns and greater anxiety. Patient dissatisfactions and challenges were due in large part to the contrasts between hospital and home experiences. Our hybrid approach may inform patient-centered guidelines aimed at improving transitions of care among patients undergoing major surgery.
引用
收藏
页码:1856 / 1869
页数:14
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