Burnout, compassion fatigue, and compassion satisfaction among staff in community-based mental health services

被引：127

作者：

Rossi, Alberto ^{[1
]}

Cetrano, Gaia ^{[1
]}

Pertile, Riccardo ^{[1
]}

Rabbi, Laura ^{[1
]}

Donisi, Valeria ^{[1
]}

Grigoletti, Laura ^{[1
]}

Curtolo, Cristina

Tansella, Michele ^{[1
]}

Thornicroft, Graham ^{[2
]}

Amaddeo, Francesco ^{[1
]}

机构：

[1] Univ Verona, Policlin GB Rossi, Sect Psychiat, Dept Publ Hlth & Community Med, I-37134 Verona, Italy

[2] Kings Coll London, Hlth Serv & Populat Res Dept, London WC2R 2LS, England

来源：

PSYCHIATRY RESEARCH | 2012年 / 200卷 / 2-3期

关键词：

Burnout; Compassion fatigue; Compassion satisfaction; Staff; Community-based mental; health services; TRAUMA WORK; JOB BURNOUT; METAANALYSIS; VALIDITY; ILLNESS; STRESS;

D O I：

10.1016/j.psychres.2012.07.029

中图分类号：

R749 [精神病学];

学科分类号：

100205 ;

摘要：

Providing care to individuals with complex mental health needs can be stressful. However, little research has focused on the emotional, cognitive, and physical consequences of providing mental health care. The aim of this study is to assess burnout (BO), compassion fatigue (CF) and compassion satisfaction (CS) among staff at the four community-based mental health services (CMHS) of Verona, Italy. All staff were asked to complete anonymously the Professional Quality of Life Scale, the General Health Questionnaire, and a socio-demographic questionnaire. In total 260 staff participated (a response rate of 84%). Psychiatrists and social workers were the professionals with the highest levels of BO and CF. Workers with psychological distress reported both higher BO and CF scores, and lower levels of CS. A significant increase in the BO and CF scores was also detected for each extra year spent working in a CMHS. A higher level of CF was associated with female and having been experienced one negative life event in the previous year. These findings are useful for health managers and team leaders to identify factors affecting the professional quality of life of mental healthcare staff, and can provide a rationale for detecting staff at risk for developing negative work-related outcomes. (c) 2012 Elsevier Ireland Ltd. All rights reserved.

引用

页码：933 / 938

页数：6

共 32 条

[1] The compassion fatigue scale: Its use with social workers following urban disaster [J].