Using social media to engage citizens: A study of Italian municipalities

被引：112

作者：

Agostino, Deborah ^{[1
]}

机构：

[1] Politecn Milan, Dept Engn Management, I-20133 Milan, Italy

来源：

PUBLIC RELATIONS REVIEW | 2013年 / 39卷 / 03期

关键词：

Social media; Public Engagement; Awareness; Engagement;

D O I：

10.1016/j.pubrev.2013.02.009

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Local public administrations are increasingly interested in involving citizens in public decisions and public life. In this context, social media represent powerful engagement tools. However, social media contribution to establish relationships between citizens and local administrations is largely unexplored. This brief paper has the objective to examine how social media contribute to public engagement by analyzing 119 Italian municipalities. (C) 2013 Elsevier Inc. All rights reserved.

引用

页码：232 / 234

页数：3

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