EFFECTS OF EMPLOYEE CREATIVE PROBLEM-SOLVING ON INNOVATION OUTCOMES AND NON-FINANCIAL PERFORMANCE: THE MODERATING ROLE OF CULTURE AND COMMUNICATION

被引:5
|
作者
Ouedraogo, Noufou [1 ]
Ouakouak, Mohammed Laid [2 ]
Salem, Tarek [1 ]
机构
[1] MacEwan Univ, Sch Business, Edmonton, AB, Canada
[2] Gulf Univ Sci & Technol, Coll Business Adm, Mishref, Kuwait
关键词
Innovative culture; creative problem-solving; innovation outcome; non-financial performance; size; purpose; ORGANIZATIONAL CULTURE; INDIVIDUAL CREATIVITY; MEDIATING ROLE; BEHAVIOR; MODEL; WORK; ORIENTATION; SIZE; IMPLEMENTATION; ENVIRONMENT;
D O I
10.1142/S1363919620500693
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The purpose of this paper is to investigate the effects of employees' creative problem-solving on organisations' innovation outcomes, as well as the effects of innovation outcomes on organisations non-financial performance. Based on a sample of 320 participants from diverse organisations, using structural equation modelling techniques, we find that creative problem-solving does not have any effect on innovation outcomes, except with the moderating influence of an innovative culture or communication. We also find that innovation outcomes have a positive relationship with non-financial performance. We make theoretical contributions into the antecedents of innovation outcomes, while offering several practical insights for leading creative employees and managing innovation.
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页数:28
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