Neural Approaches to Conversational AI

被引:153
|
作者
Gao, Jianfeng [1 ]
Galley, Michel [1 ]
Li, Lihong [2 ]
机构
[1] Microsoft Res, Redmond, WA 98052 USA
[2] Google Brain, Montreal, PQ, Canada
来源
关键词
SPOKEN DIALOGUE MANAGEMENT; USER SIMULATION; PROBABILISTIC FRAMEWORK; LANGUAGE GENERATION; DECISION-PROCESSES; INFINITE-HORIZON; POLICY; NETWORKS; SYSTEMS; MODEL;
D O I
10.1561/1500000074
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The present paper surveys neural approaches to conversational AI that have been developed in the last few years. We group conversational systems into three categories: (1) question answering agents, (2) task-oriented dialogue agents, and (3) chatbots. For each category, we present a review of state-of-the-art neural approaches, draw the connection between them and traditional approaches, and discuss the progress that has been made and challenges still being faced, using specific systems and models as case studies.
引用
收藏
页码:127 / 298
页数:172
相关论文
共 50 条
  • [1] Neural Approaches to Conversational AI
    Gao, Jianfeng
    Galley, Michel
    Li, Lihong
    ACM/SIGIR PROCEEDINGS 2018, 2018, : 1371 - 1374
  • [2] Multimodal Conversational AI A Survey of Datasets and Approaches
    Sundar, Anirudh S.
    Heck, Larry
    PROCEEDINGS OF THE 4TH WORKSHOP ON NLP FOR CONVERSATIONAL AI, 2022, : 131 - 147
  • [3] Editorial: Conversational AI
    Raaijmakers, Stephan
    Cremers, Anita
    Krahmer, Emiel
    Westera, Matthijs
    FRONTIERS IN ARTIFICIAL INTELLIGENCE, 2023, 6
  • [4] Conversational AI: Dialogue Systems, Conversational Agents, and Chatbots
    Seminck, Olga
    COMPUTATIONAL LINGUISTICS, 2023, 49 (01) : 257 - 259
  • [5] Robust and Scalable Conversational AI
    Chen, Yun-Nung
    WWW'20: COMPANION PROCEEDINGS OF THE WEB CONFERENCE 2020, 2020, : 431 - 432
  • [6] Lightweight Transformers for Conversational AI
    Pressel, Daniel
    Liu, Wenshuo
    Johnston, Michael
    Chen, Minhua
    2022 CONFERENCE OF THE NORTH AMERICAN CHAPTER OF THE ASSOCIATION FOR COMPUTATIONAL LINGUISTICS, NAACL-HLT 2022, 2022, : 221 - 229
  • [7] Data Augmentation for Conversational AI
    Soudani, Heydar
    Kanoulas, Evangelos
    Hasibi, Faegheh
    PROCEEDINGS OF THE 32ND ACM INTERNATIONAL CONFERENCE ON INFORMATION AND KNOWLEDGE MANAGEMENT, CIKM 2023, 2023, : 5220 - 5223
  • [8] The success of Conversational AI and the AI evaluation challenge it reveals
    Beaver, Ian
    AI MAGAZINE, 2022, 43 (01) : 139 - 141
  • [9] APPROACHES TO CONVERSATIONAL FORTRAN
    BARRON, DW
    COMPUTER JOURNAL, 1971, 14 (02): : 123 - &
  • [10] Staying Curious With Conversational AI in Psychotherapy
    Holohan, Michael
    Buyx, Alena
    Fiske, Amelia
    AMERICAN JOURNAL OF BIOETHICS, 2023, 23 (05): : 14 - 16