Implementing sustainable operational excellence in organizations: an integrative viewpoint

被引:48
作者
Sony, Michael [1 ]
机构
[1] Namibia Univ Sci & Technol, Mech & Marine, G31 Old Engn Bldg, Windhoek 13388, Namibia
来源
PRODUCTION AND MANUFACTURING RESEARCH-AN OPEN ACCESS JOURNAL | 2019年 / 7卷 / 01期
关键词
Operational excellence; business excellence; sustainability; Lean; Six Sigma; Total quality management; QUALITY MANAGEMENT; NURSING-RESEARCH; PERFORMANCE; CULTURE; AGILITY;
D O I
10.1080/21693277.2019.1581674
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Many Organizations are implementing operational excellence initiatives to be competitive in the industry. The initial results are very encouraging but subsequently, it was difficult for many organizations to sustain the initial success. The purpose of this paper is to investigate how to implement a sustainable operational excellence initiative in the organization. The study builds a model for sustainability of operational excellence which considers the social, economic and environmental aspect of operational excellence. In addition, organizational culture and agility are found to contribute a major role in sustainable organizational excellence. This is the first study to propose an integrative model for implementing sustainable operational excellence in organizations. Organizations will be able to implement operational excellence initiatives in a sustainable manner if the model of sustainability is followed. Besides, there are research propositions and future research directions to academic researchers.
引用
收藏
页码:67 / 87
页数:21
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