Organizational Learning in the Collaborative Development of an ERP System for Higher Education Institutions Supported by Process Modeling

被引：0

作者：

Galelli, Ademar ^{[1
]}

Vidor, Gabriel ^{[2
]}

Berteli, Michele Otobelli ^{[1
]}

Strogulski, Heitor ^{[1
]}

机构：

[1] Univ Caxias do Sul, Caxias Do Sul, Brazil

[2] Univ Fed Rio Grande do Sul, Porto Alegre, RS, Brazil

来源：

WMSCI 2010: 14TH WORLD MULTI-CONFERENCE ON SYSTEMICS, CYBERNETICS AND INFORMATICS, VOL III | 2010年

关键词：

Organizational Learning; Business Process; Software Development;

D O I：

暂无

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

The purpose of this paper is to analyze how process management affects organizational learning during the collaborative development of an ERP system between a University and a software house. The study involves a University that is developing a system to manage the areas of Human Resources, Materials, and Finance making use of the BPM methodology for process mapping and design of new processes building. The methodology allowed to learn about: a) the role played by BPM for the software development; b) the impact of BPMN on users and technicians during the phase of process mapping; c) conflicts between application requirements and process functionalities, and their impact on learning; and d) how aspects associated with organizational learning, as a result of process management, affect the collaborative software development.

引用

页码：1 / 6

页数：6

共 29 条

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