Measuring the workload of community mental health nurses: A review of the literature

被引:6
作者
Henderson, Julie
Walter, Bonnie [1 ]
Willis, Eileen [2 ]
Toffoli, Luisa [1 ]
机构
[1] Flinders Univ S Australia, Sch Nursing & Midwifery, Adelaide, SA, Australia
[2] Flinders Univ S Australia, Dept Palliat & Support Serv, Sch Med, Adelaide, SA, Australia
关键词
community mental health; workload measures; case management; literature review; nursing; work intensification;
D O I
10.5172/conu.673.29.1.32
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
The movement away from centralised awards along with the intensification Of nursing work has provided an impetus for the Australian Nursing Federation to seek the inclusion of workload measurement tools into Enterprise Bargaining Agreements. This paper reports a review of literature undertaken to identify issues relating to workload measures developed for community mental health settings. The issues addressed include: a review of approaches to measuring workload; an evaluation of how applicable these approaches are to community mental health settings; a review of issues that need to be considered in applying a workload measurement tool to community mental health; and the identification of existing workload models for this setting. The paper concludes that activity based models which measure the work undertaken retrospectively are most appropriate for community mental health as they capture the less tangible aspects of community mental health nursing practice.
引用
收藏
页码:32 / 42
页数:11
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