EVOLVING AN OPEN ECOSYSTEM: THE RISE AND FALL OF THE SYMBIAN PLATFORM

被引:73
作者
West, Joel
Wood, David
机构
来源
COLLABORATION AND COMPETITION IN BUSINESS ECOSYSTEMS | 2013年 / 30卷
关键词
Platform control; ecosystems; mobile phones; complementary assets; INNOVATION; TECHNOLOGY; ARCHITECTURE; COMPETITION;
D O I
10.1108/S0742-3322(2013)0000030005
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Two key factors in the success of general-purpose computing platforms are the creation of a technical standards architecture and managing an ecosystem of third-party suppliers of complementary products. Here, we examine Symbian Ltd., a startup firm that developed a strong technical architecture and broad range of third-party complements with its Symbian OS for smartphones. Symbian was shipped in nearly 450 million mobile phones from 2000 to 2010, making it the most popular smartphone platform during that period. However, its technical and market control of the platform were limited by its customers, particularly Nokia. From 2007 onward, Symbian lost market share and developer loyalty to the new iPhone and Android platforms, leading to the extinction of the company and eventually its platform. Together, this suggests lessons for the evolution of a complex ecosystem, and the impact of asymmetric dependencies and divided leadership upon ecosystem success.
引用
收藏
页码:27 / 67
页数:41
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