Evaluation of quality of service in Early Intervention: A systematic review

被引:12
作者
Jemes Campana, Inmaculada Concepcion [1 ]
Pilar Romero-Galisteo, Rita [2 ]
Labajos Manzanares, Maria Teresa [3 ]
Moreno Morales, Noelia [2 ]
机构
[1] Univ Malaga, Escuela Doctorado, Fac Ciencias Salud, Malaga, Spain
[2] Univ Malaga, Dept Fisioterapia, Fac Ciencias Salud, Malaga, Spain
[3] Univ Malaga, Fac Ciencias Salud, Malaga, Spain
来源
ANALES DE PEDIATRIA | 2019年 / 90卷 / 05期
关键词
Early Intervention; Service quality; Measurement toots; Systematic review; EARLY-CHILDHOOD INTERVENTION; FAMILY-CENTERED SERVICE; EARLY IDENTIFICATION; PERCEPTIONS; VALIDATION; CHILDREN; CARE;
D O I
10.1016/j.anpedi.2018.04.014
中图分类号
R72 [儿科学];
学科分类号
100202 ;
摘要
Introduction: Early Intervention (El), as a paediatric service, has the duty of quantifying the results and the quality of its services provided. The accessibility of valid and reliable tools allows professionals to evaluate the quality of these services. Main objective: The aim of this study is to review the scientific literature on tools used to measure the methodological and service quality in El. Methods: A search was made in different databases: Medline (from PubMed), Web of Science, PsycINFO, Cochrane, Scopus, ERIC and Scielo. The methodological quality of the studies was tested using the COSMIN scale. Results: A total of 13 manuscripts met the criteria to be included in this review. Ten of them received a "good" or "reasonable" score based on the COSMIN scale. Conclusions: Despite its importance, there is no consensus among authors on the measurement of service quality in El. It is often the family of the children attended in El that are considered the target to study, although the opinion of professionals carries more weight and completes the information. (C) 2018 Asociacion Espanola de Pediatria. Published by Elsevier Espana, S.L.U.
引用
收藏
页码:301 / 309
页数:9
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