The effects of emotional intelligence and stress-related presenteeism on nurses' well-being

被引:52
作者
Karimi, Leila [1 ]
Cheng, Cindy [2 ]
Bartram, Timothy [2 ]
Leggat, Sandra G. [3 ]
Sarkeshik, Sara [4 ]
机构
[1] La Trobe Univ, Hlth Serv Management Program, Sch Publ Hlth, Bundoora, Vic 3086, Australia
[2] La Trobe Univ, Dept Management, Bundoora, Vic 3086, Australia
[3] La Trobe Univ, Hlth Serv Management, Sch Publ Hlth, Bundoora, Vic 3086, Australia
[4] La Trobe Univ, Sch Publ Hlth, Bundoora, Vic 3083, Australia
关键词
emotional intelligence; HRM; job stress; nurses; presenteeism; well-being; HEALTH; PERFORMANCE; MANAGEMENT; WORK; PERSONALITY; FRAMEWORK; SYSTEMS; BURNOUT; LABOR;
D O I
10.1111/1744-7941.12049
中图分类号
F24 [劳动经济];
学科分类号
020106 ; 020207 ; 1202 ; 120202 ;
摘要
Emotional intelligence has long been associated with lower levels of stress and enhanced well-being. This paper contributes empirically by examining the direct and moderating effects of emotional intelligence on the presenteeism and well-being relationship. A sample of 312 registered nurses who provide home-based care in an Australian community nursing service were recruited to take part in the study. Results from structural equation modelling revealed that emotional intelligence has direct and moderating effects on well-being. Stress-related presenteeism significantly predicted nurses' well-being. These findings provide further support for the positive effects that emotional intelligence can have on the effective management of job stress and the enhancement of nurse well-being. We advocate more nursing training on emotional intelligence, and examine the potential benefits of emotional intelligence training and other related HR initiatives.
引用
收藏
页码:296 / 310
页数:15
相关论文
共 50 条
[1]  
Abraham R, 1999, GENET SOC GEN PSYCH, V125, P209
[2]  
[Anonymous], HARVARD BUSINESS REV
[3]  
[Anonymous], 2012, Sydney Morning Herald [SMH]
[4]   Personality, well-being and health correlates of trait emotional intelligence [J].
Austin, EJ ;
Saklofske, DH ;
Egan, V .
PERSONALITY AND INDIVIDUAL DIFFERENCES, 2005, 38 (03) :547-558
[5]  
Bartram T, INT J HUMAN IN PRESS
[6]   Do perceived high performance work systems influence the relationship between emotional labour, burnout and intention to leave? A study of Australian nurses [J].
Bartram, Timothy ;
Casimir, Gian ;
Djurkovic, Nick ;
Leggat, Sandra G. ;
Stanton, Pauline .
JOURNAL OF ADVANCED NURSING, 2012, 68 (07) :1567-1578
[7]   JOB STRESS, EMPLOYEE HEALTH, AND ORGANIZATIONAL-EFFECTIVENESS - FACET ANALYSIS, MODEL, AND LITERATURE-REVIEW [J].
BEEHR, TA ;
NEWMAN, JE .
PERSONNEL PSYCHOLOGY, 1978, 31 (04) :665-669
[8]   CONTROL-THEORY - A USEFUL CONCEPTUAL-FRAMEWORK FOR PERSONALITY-SOCIAL, CLINICAL, AND HEALTH PSYCHOLOGY [J].
CARVER, CS ;
SCHEIER, MF .
PSYCHOLOGICAL BULLETIN, 1982, 92 (01) :111-135
[9]   Civil Service resiliency and coping [J].
Caverley, Natasha .
INTERNATIONAL JOURNAL OF PUBLIC SECTOR MANAGEMENT, 2005, 18 (05) :401-+
[10]   The role of team climate in the management of emotional labour: implications for nurse retention [J].
Cheng, Cindy ;
Bartram, Timothy ;
Karimi, Leila ;
Leggat, Sandra G. .
JOURNAL OF ADVANCED NURSING, 2013, 69 (12) :2812-2825