On the use of installed base information for spare parts logistics: A review of ideas and industry practice

被引:63
作者
Dekker, Rommert [1 ]
Pince, Cerag [2 ]
Zuidwijk, Rob [3 ]
Jalil, Muhammad Naiman [4 ]
机构
[1] Erasmus Univ, Inst Econometr, NL-3000 DR Rotterdam, Netherlands
[2] Kuhne Logist Univ, D-20457 Hamburg, Germany
[3] Erasmus Univ, Rotterdam Sch Management, NL-3000 DR Rotterdam, Netherlands
[4] Lahore Univ Management Sci, DHA, Suleman Dawood Sch Business, Lahore 54792, Pakistan
关键词
Installed base; Spare parts; Forecasting; Inventory control; Service logistics; LOOP SUPPLY CHAINS; INVENTORY CONTROL; LIFE-CYCLE; MANAGEMENT; SYSTEM; GROWTH;
D O I
10.1016/j.ijpe.2011.11.025
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Demand for spare parts is often difficult to forecast using historical data only. In this paper, we give an overview of installed based management and provide several ways in which installed base information can be used to support forecasting. We discuss cases where installed base information is used in forecasting at four companies and list the issues involved. Moreover, we review some models to illustrate the potential value of the installed base information and conclude that forecasts of spare parts demand and return can be made considerably more timely and accurate using installed base information. (C) 2011 Elsevier B.V. All rights reserved.
引用
收藏
页码:536 / 545
页数:10
相关论文
共 37 条
[1]  
Aberdeen Group, 2003, SERV PART MAN CUL VA
[2]  
Anjie Yang, 2011, 2011 International Conference on Consumer Electronics, Communications and Networks (CECNet), P602, DOI 10.1109/CECNET.2011.5768535
[3]   Inventory control of spare parts using a Bayesian approach: A case study [J].
Aronis, KP ;
Magou, L ;
Dekker, R ;
Tagaras, G .
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 2004, 154 (03) :730-739
[4]  
Auramo J., 2005, International Journal of Logistics, V8, P333, DOI DOI 10.1080/13675560500407358
[5]   NEW PRODUCT GROWTH FOR MODEL CONSUMER DURABLES [J].
BASS, FM .
MANAGEMENT SCIENCE SERIES A-THEORY, 1969, 15 (05) :215-227
[6]   PRODUCT WARRANTY MANAGEMENT .1. A TAXONOMY FOR WARRANTY POLICIES [J].
BLISCHKE, WR ;
MURTHY, DNP .
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 1992, 62 (02) :127-148
[7]  
Brockhoff K. K., 1993, Journal of Engineering and Technology Management, V10, P211, DOI 10.1016/0923-4748(93)90069-U
[8]   OPTIMIZER - IBMS MULTIECHELON INVENTORY SYSTEM FOR MANAGING SERVICE LOGISTICS [J].
COHEN, M ;
KAMESAM, PV ;
KLEINDORFER, P ;
LEE, H ;
TEKERIAN, A .
INTERFACES, 1990, 20 (01) :65-82
[9]   Service parts logistics: a benchmark analysis [J].
Cohen, MA ;
Zheng, YS ;
Agrawal, V .
IIE TRANSACTIONS, 1997, 29 (08) :627-639
[10]  
Colen P., SERVICE IND IN PRESS