Digital payment and banking adoption research in Gulf countries: A systematic literature review

被引:152
作者
Alkhowaiter, Wassan Abdullah [1 ]
机构
[1] Qassim Univ, Collage Business & Econ, Al Qassim, Saudi Arabia
关键词
Digital banking; Digital payment; Mobile payment; Mobile banking; Cryptocurrency; Systematic review; MOBILE BANKING; INTERNET BANKING; CONSUMER ADOPTION; INFORMATION-TECHNOLOGY; USER ACCEPTANCE; SAUDI-ARABIA; EMPIRICAL-EXAMINATION; PERCEIVED USEFULNESS; HEDONIC MOTIVATION; EXTENDING UTAUT2;
D O I
10.1016/j.ijinfomgt.2020.102102
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
The global spread and use of internet and mobile contributed to the development of digital payments and baking. There is a lack of research which provides comprehensive synthesis and analysis of factors a ffecting the use and adoption of digital banking and payment methods in GCC countries. Thus, the aim of this paper is to provide a comprehensive literature review and perform weight and meta-analysis. By reviewing 46 studies, it was found that best predictors for digital payment and banking adoption in GCC countries are trust, perceived security and perceived usefulness. Based on the extensive literature review, the conceptual of factors a ffecting adoption digital banking and payment methods in Gulf countries model was proposed, which will set agenda for future research. Practitioners will be able to use the findings from this study to improve adoption and quality of digital banking and payment services
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页数:17
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