共 40 条
- [1] Abdullah R., 2014, P 3 INT C TECHNOLOGY
- [2] Albescu Felicia, 2008, Informatica Economica, V12, P5
- [3] [Anonymous], 2000, FUNDAMENTALS MANAGEM
- [4] Antoniadis I., 2014, P INT C STRATEGIC IN
- [5] Banakar Z., 2010, WORLD ACAD SCI ENG T, V41, P341
- [6] Bitner M.J., 2010, Technology's Impact on the Gaps Model of Service Quality
- [7] Ceptureanu E. G, 2016, REV INT COMP MANAGEM, V74, P164
- [8] Dahlman C, 2007, TECHNOLOGY GLOBALISA
- [9] El Sawy OA, 2008, MIS Q EXEC, V7, P139
- [10] Foster T.S., 2007, MANAGING QUALITY INT