The Politics of Public Services: A Service Characteristics Approach

被引：55

作者：

Batley, Richard ^{[1
]}

Mcloughlin, Claire ^{[1
]}

机构：

[1] Univ Birmingham, Birmingham B15 2TT, W Midlands, England

来源：

WORLD DEVELOPMENT | 2015年 / 74卷

基金：

英国经济与社会研究理事会;

关键词：

politics of public services; service characteristics; accountability; information asymmetry; public goods; user power; DEVELOPING-COUNTRIES; HEALTH; PROVISION; DELIVERY; EDUCATION; DECENTRALIZATION; GOVERNANCE; MANAGEMENT; PROVIDERS; SECTOR;

D O I：

10.1016/j.worlddev.2015.05.018

中图分类号：

F0 [经济学]; F1 [世界各国经济概况、经济史、经济地理]; C [社会科学总论];

学科分类号：

0201 ; 020105 ; 03 ; 0303 ;

摘要：

Politics is widely regarded as affecting and being affected by the performance of public services, yet little research differentiates between services in exploring these effects. The article addresses this gap by proposing a framework for understanding and comparing the politics of different services. It identifies how the nature of the good, type of market failure, tasks involved in delivery, and demand for a service hitherto regarded largely as economic and managerial concerns affect political commitment, organizational control, and user power. Policy responses can be targeted to address service characteristics where they present opportunities or constraints to better services. (C) 2015 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (http://creativecommons.org/licenses/ by/4.0/).

引用

页码：275 / 285

页数：11

共 60 条

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