The impact of task definition on store-attribute saliences and store choice

被引:87
作者
Van Kenhove, P
De Wulf, K
Van Waterschoot, W
机构
[1] Univ Ghent, Fac Econ, B-9000 Ghent, Belgium
[2] Univ Antwerp, B-2020 Antwerp, Belgium
关键词
D O I
10.1016/S0022-4359(99)80007-4
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study investigates the impact of task definition, a situational pleasure, on store-attribute saliences and store choice for do-it-yourself(DIY) products. Five types of task definitions experienced by shoppers of do-it-yourself products were identified and linked to store attributes. A survey of DIY shoppers revealed that task definitions wee related to both store choice and store-attribute saliences. The study has important implications for retailer format strategies as well as for the interpretation of store evaluation processes, satisfaction, and loyalty.
引用
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页码:125 / 137
页数:13
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