Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment

被引：183

作者：

Cai, Jian ^{[2
]}

Liu, Xiangdong ^{[1
]}

Xiao, Zhihui ^{[1
]}

Liu, Jin ^{[1
]}

机构：

[1] Peking Univ, Dept Management Sci & Informat Syst, Guanghua Sch Management, Beijing 100871, Peoples R China

[2] Peking Univ, Coll Engn, Guanghua Sch Management, PIER Inst, Beijing 100871, Peoples R China

来源：

DECISION SUPPORT SYSTEMS | 2009年 / 46卷 / 02期

关键词：

Performance improvement; Supply chain management; Key performance indicator (KPI); KPI accomplishment; KPI cost transformation matrix (PCTM); DECISION-MAKING; MODEL;

D O I：

10.1016/j.dss.2008.09.004

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

improving supply chain performance has become one of the critical issues for gaining competitive advantages for companies. This paper proposes a framework using a systematic approach to improving the iterative key performance indicators (KPIs) accomplishment in a supply chain context. The proposed framework quantitatively analyzes the interdependent relationships among a set of KPIs. It can identify crucial KPI accomplishment costs and propose performance improvement strategies for decision-makers in a supply chain. A scenario of a large retail company is also discussed to explain the application of this framework. Crown Copyright (C) 2008 Published by Elsevier B.V. All rights reserved.

引用

页码：512 / 521

页数：10

共 24 条

[1] A model and a performance measurement system for collaborative supply chains
Angerhofer, Bernhard J.
Angelides, Marios C.
[J]. DECISION SUPPORT SYSTEMS, 2006, 42 (01) : 283 - 301
[2] [Anonymous], CLO CHIEF LOGISTICS
[3] Askarany D., 2007, Journal of Accounting, Business Management, V14, P53
[4] Measuring supply chain performance
Beamon, BM
[J]. INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, 1999, 19 (3-4) : 275 - 292
[5] Brimson J., 1991, ACTIVITY ACCOUNTING
[6] Cai J., 2007, BUSINESS PERFORMANCE
[7] Modifying inconsistent comparison matrix in analytic hierarchy process: A heuristic approach
Cao, D.
Leung, L. C.
Law, J. S.
[J]. DECISION SUPPORT SYSTEMS, 2008, 44 (04) : 944 - 953
[8] An innovative performance measurement method for supply chain management
Chan, FTS
Qi, HJ
[J]. SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL, 2003, 8 (3-4) : 209 - 223
[9] A decision support tool for predicting the impact of development process improvements
Cronemyr, P
Rönnbäck, AÖ
Eppinger, SD
[J]. JOURNAL OF ENGINEERING DESIGN, 2001, 12 (03) : 177 - 199
[10] Using fuzzy decision making for the evaluation of the project management internal efficiency
Dweiri, F. T.
Kablan, M. M.
[J]. DECISION SUPPORT SYSTEMS, 2006, 42 (02) : 712 - 726

← 1 2 3 →