Quality of work life: Theoretical and methodological problems, and presentation of a new model and measuring instrument

被引:139
作者
Martel, Jean-Pierre [1 ]
Dupuis, Gilles [1 ]
机构
[1] Univ Quebec, Dept Psychol, Succursale Ctr 5, Montreal, PQ H3C 3P8, Canada
关键词
quality of work life; theoretical model; quality of life; systemic approach;
D O I
10.1007/s11205-004-5368-4
中图分类号
C [社会科学总论];
学科分类号
03 ; 0303 ;
摘要
Purpose: Ever since the concept of Quality of Work Life (QWL) was first used over 30 years ago, a range of definitions and theoretical constructs have succeeded each other with the aim of mitigating the many problems facing the concept. A historical overview of the concept of QWL is presented here. Given the lack of consensus concerning the solutions that have been developed to date, a new definition of QWL is suggested, inspired by the research on a related concept, general Quality of Life (QOL) which, as the literature shows, has faced the same conceptualization and definition problems as QWL. Based on the suggested definition of QOL, a definition of QWL is provided and the measuring instrument that results therefrom (the Quality of Working Life Systemic Inventory - QWLSI) is presented. Finally, the solutions that this model and measuring instrument provide for the above-mentioned problems are discussed.
引用
收藏
页码:333 / 368
页数:36
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