Of maps and scripts - The status of formal constructs in cooperative work

被引:23
作者
Schmidt, K [1 ]
机构
[1] Tech Univ Denmark, Ctr Teleinformat, DK-2800 Lyngby, Denmark
关键词
cooperative work; coordination; coordinative artifacts; formal constructs; procedures;
D O I
10.1016/S0950-5849(98)00065-2
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The received understanding of the status of formal organizational constructs in cooperative work is problematic. This paper shows that the empirical evidence is not as strong as we may have believed and that there is evidence from other studies that contradicts what we may have taken for granted for years. This indicates that the role of formal constructs is more differentiated than generally taken for granted. They not only serve as 'maps' but also as 'scripts'. (C) 1999 Elsevier Science B.V. All rights reserved.
引用
收藏
页码:319 / 329
页数:11
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