Career stress responses among hospitality employees

Career patterns among hospitality employees have received relatively little attention from disciplines such as organizational psychology. This study seeks to examine stress responses among a sample of Australian hospitality employees together with possible relationships with fundamental career motivations. Prominent stress responses involved clearer work role, greater skill input, more worker family input, and better communication with management. The career anchor job autonomy was the most powerful predictor of the clearer work role stress response, and the sole predictor of the better communication stress response. Better communication emerged as the most prominent of the stress responses among this sample of hospitality industry employees. Implications of these findings for both employees and the industry are examined. Copyright (C) 1996 Elsevier Science Ltd