Knowledge work in nursing and midwifery: An evaluation through computer-mediated communication

被引：21

作者：

Brooks, F

Scott, P

机构：

[1] Univ Hertfordshire, Ctr Res Primary & Community Care, Hatfield AL10 9AB, Herts, England

[2] Open Univ, Ctr New Media, Knowledge Media Inst, Milton Keynes MK7 6AA, Bucks, England

来源：

INTERNATIONAL JOURNAL OF NURSING STUDIES | 2006年 / 43卷 / 01期

关键词：

knowledge work; nursing informatics; professional communication; national service frameworks; computer-mediated communication;

D O I：

10.1016/j.ijnurstu.2005.02.003

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

Recent changes in policy and culture require health workers to incorporate "knowledge work" as a routine component of professional practice. Innovative computer-mediated communication technologies provide the opportunity to evaluate the nature of "knowledge work" within nursing and midwifery. This study embedded an online discussion system into an acute NHS Trust to support interaction within communities of practice. The complete record of online communications was analysed. Nurses were found to predominantly engage in information work with knowledge work restricted to senior-to-senior level exchanges. In contrast, midwives were observed to employ the technology to support knowledge work between all grades. The study indicates that technology can support knowledge work, including conveying tacit knowledge effectively. (c) 2005 Elsevier Ltd. All rights reserved.

引用

页码：83 / 97

页数：15

共 48 条

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