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Adolescents' Experience With Workplace Aggression: School Health Implications
被引:2
作者:
Smith, Carolyn R.
[1
]
Fisher, Bonnie S.
[2
]
Gillespie, Gordon L.
[1
]
Beery, Theresa A.
[1
]
Gates, Donna M.
[1
]
机构:
[1] Univ Cincinnati, Coll Nursing, Cincinnati, OH 45221 USA
[2] Univ Cincinnati, Coll Educ Criminal Justice & Human Serv, Cincinnati, OH 45221 USA
关键词:
adolescence;
aggression response;
workplace aggression;
workplace safety;
WORK;
VICTIMIZATION;
HARASSMENT;
CUSTOMER;
VIOLENCE;
D O I:
10.1177/1059840513479036
中图分类号:
R47 [护理学];
学科分类号:
1011 ;
摘要:
Aggression exposure is a critical health issue facing adolescents in the United States. Exposure occurs in various settings including home, school, and the community. An emerging context for aggression exposure is in the workplace. Thirty adolescent employees age 16-18 participated in a qualitative study exploring proposed responses to future workplace aggression. Semistructured interviews were used to gather participants' proposed responses to a series of hypothetical aggressive incidents in the workplace. Conventional content analysis identified patterns and themes among the participants' responses. Results indicated adolescent employees' proposed responses to workplace aggression are similar to other forms of aggression such as peer-bullying and teen dating violence. Education and training are needed within the school setting to promote appropriate responses to various forms of aggression encountered by adolescents. Implications for school health professionals' involvement in addressing responses to such aggression and further research opportunities are explored.
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页码:464 / 474
页数:11
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