Affective commitment and turnover intentions among healthcare professionals: the role of emotional exhaustion and disengagement

被引:85
作者
Thanacoody, P. R. [1 ]
Newman, A. [2 ]
Fuchs, S. [3 ]
机构
[1] Univ Sheffield, Sheffield Univ Management Sch, Sheffield, S Yorkshire, England
[2] Monash Univ, Sch Business & Econ, Clayton, Vic 3800, Australia
[3] Ernst & Young LLP, Human Capital Consulting, London, England
关键词
health professionals; turnover intentions; emotional exhaustion; organisational commitment; disengagement; employee burnout; PERFORMANCE WORK SYSTEMS; HUMAN-RESOURCE MANAGEMENT; NORMATIVE COMMITMENT; AUSTRALIAN NURSES; JOB BURNOUT; STRESS; CONSERVATION; PERCEPTIONS; ENGAGEMENT; EMPLOYEES;
D O I
10.1080/09585192.2013.860389
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This paper utilises the conservation of resources theory to examine the mediating role played by disengagement in the relationships between emotional exhaustion, affective commitment and turnover intentions among healthcare professionals. Structural equation modelling was conducted on data obtained from 302 healthcare professionals in a major Australian cancer hospital. Our findings demonstrate that disengagement fully mediates the relationships between emotional exhaustion and both affective commitment and turnover intentions. Recommendations for future research are suggested and practical implications discussed.
引用
收藏
页码:1841 / 1857
页数:17
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