The Role of IT on Firm Performance

被引：4

作者：

Fadhilah, Asih Nur ^{[1
]}

Subriadi, Apol Pribadi ^{[1
]}

机构：

[1] Inst Teknol Sepuluh Nopember, Dept Informat Syst, Surabaya 60111, Indonesia

来源：

FIFTH INFORMATION SYSTEMS INTERNATIONAL CONFERENCE | 2019年 / 161卷

关键词：

Information Technology; IT Performance; Firm Performance; IT Paradox; IT Productivity Paradox; Role of IT; INFORMATION-TECHNOLOGY CAPABILITY; IMPACT; MANAGEMENT; STRATEGY; ANALYTICS;

D O I：

10.1016/j.procs.2019.11.122

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

The impact of Information Technology (IT) on firms has been widely discussed in many studies. Regarding the role of IT on Firm Performance, researchers have reported a mixed result. Therefore, it encourages that the essential character of IT from the perspective of firm performance needs to be explored systematically. It was needed to reveal, in what facet of firm performance and under what circumstances IT could play a significant role. This research contributes by providing a balanced perspective on the role of IT on firm performance. The researchers could have a view from the right angle about the role of IT on firm performance. A systematic literature review was conducted to get a comprehensive perspective regarding the role of IT on Firm Performance. The aspects extracted and analyzed were mainly related to: (i). Firm performance attributes, (ii). Domains supported by IT, (iii). IT-Firm Performance Circumstances. Based on these aspects several analysis and conclusions were drawn. First, IT contributes to achieving strategic alignment, organizational agility and provide support for business. Since they were correlated strongly with firm performance. Second, firm performance could be measured based on two perspectives: Financial and non-financial. Third, IT could contribute more effectively in collaboration or combining with other resources. The elaboration of these findings and suggestions for further research were discussed in this paper. (C) 2019 The Authors. Published by Elsevier B.V.

引用

页码：258 / 265

页数：8

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