Family-supportive organisational culture, work-family balance satisfaction and government effectiveness: Evidence from four countries

This study examines the extent to which perceptions of family-friendly organisational culture relate to employees' satisfaction with work-family balance (SATWFB) and how this, in turn, associates with their turnover intentions (TIs). Furthermore, we explore the extent to which employee experiences of different levels of government effectiveness (GE; high, medium and low) moderate these associations. Drawing on the work-home resources (W-HR) model, we test our hypotheses with a sample of 1185 employees drawn from countries with substantially different levels of GE-Nigeria, the Philippines, Guatemala and Spain. Our results show that employees' perceptions of SATWFB mediate the relationship between the two dimensions of family-friendly organisational culture and TIs of employees. This mediation is weaker for countries where employees experience high GE. Our findings contribute to research on the drivers of work-family balance satisfaction from a cultural and organisational perspective. We expand this line of research by introducing a new resource: GE. Our focus on four different national contexts also strengthens the comparative work-family balance literature.