USES OF WEB 2.0 FOR KNOWLEDGE MANAGEMENT IN ORGANZIATIONS: MUTIPLE CASE STUDIES

被引:0
|
作者
Nath, Anupam Kumar [1 ]
Iyer, Lakshmi S. [2 ]
Singh, Rahul [2 ]
机构
[1] Elizabeth City State Univ, Elizabeth, NC USA
[2] Univ N Carolina, Greensboro, NC USA
来源
AMCIS 2011 PROCEEDINGS | 2011年
关键词
Web; 2.0; Knowledge Management; Case study; project; wiki; blog;
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Web 2.0 is a set of Internet-based applications that harness network effects by facilitating collaborative and participative computing. Despite widespread popularity of Web 2.0 tools at the consumer level, it is still not well is understood how Web 2.0 is used by enterprises for Knowledge Management (KM). Using multiple case studies, our research addresses this critical gap in the literature and provides examples of uses of Web 2.0 for KM at the individual, project and group level in three leading IT organizations. Findings of our research will help other organizations to adopt Web 2,0 for KM.
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页数:13
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