Applications of the theory of cognitive dissonance in marketing

被引:0
作者
Winsor, RD [1 ]
Hesperich, L [1 ]
机构
[1] Loyola Marymount Univ, Coll Business Adm, Los Angeles, CA 90045 USA
来源
PROCEEDINGS OF THE TWENTY-SEVENTH ANNUAL MEETING OF THE WESTERN DECISION SCIENCES INSTITUTE | 1998年
关键词
D O I
暂无
中图分类号
F [经济];
学科分类号
02 ;
摘要
Although dissonance theory provides a useful foundation for marketing research, the use of this body of thought has declined significantly in recent years. This paper discusses the areas in which dissonance theory can provide useful research foundations in marketing, and also outlines areas of potential shortcomings. It is concluded that dissonance theory remains an under-utilized concept within the marketing discipline, and that potential applications for this theory are relatively diverse.
引用
收藏
页码:126 / 130
页数:5
相关论文
共 30 条
[1]  
[Anonymous], 1981, CONSUMER BEHAV MARKE
[2]  
[Anonymous], 1962, EXPLORATIONS COGNITI, DOI DOI 10.1037/11622-000
[3]   AUTOMOBILE BUYER AFTER PURCHASE [J].
BELL, GD .
JOURNAL OF MARKETING, 1967, 31 (03) :12-16
[4]   POSTDECISION CHANGES IN THE DESIRABILITY OF ALTERNATIVES [J].
BREHM, JW .
JOURNAL OF ABNORMAL AND SOCIAL PSYCHOLOGY, 1956, 52 (03) :384-389
[5]  
CALDER BJ, 1973, PERSPECTIVES CONSUME
[6]   AN EXPERIMENTAL-STUDY OF CUSTOMER EFFORT, EXPECTATION, AND SATISFACTION [J].
CARDOZO, RN .
JOURNAL OF MARKETING RESEARCH, 1965, 2 (03) :244-249
[7]   COGNITIVE-DISSONANCE AND CONSUMER-BEHAVIOR - REVIEW OF EVIDENCE [J].
CUMMINGS, WH ;
VENKATESAN, M .
JOURNAL OF MARKETING RESEARCH, 1976, 13 (03) :303-308
[8]   POST-PURCHASE REINFORCEMENT AND BACK-OUT BEHAVIOR [J].
DONNELLY, JH ;
IVANCEVICH, JM .
JOURNAL OF MARKETING RESEARCH, 1970, 7 (03) :399-400
[9]  
DOOB AN, 1969, J PERS SOC PSYCHOL, V11, P354
[10]   POSTDECISION EXPOSURE TO RELEVANT INFORMATION [J].
EHRLICH, D ;
GUTTMAN, I ;
SCHONBACH, P ;
MILLS, J .
JOURNAL OF ABNORMAL AND SOCIAL PSYCHOLOGY, 1957, 54 (01) :98-102