Adaptive E-Business Continuity Management: Evidence from the Financial Sector

被引:4
作者
Labus, Milica [1 ]
Despotovic-Zrakic, Marijana [1 ]
Bogdanovic, Zorica [1 ]
Barac, Dusan [1 ]
Popovic, Snezana [2 ]
机构
[1] Univ Belgrade, Fac Org Sci, Jove Ilica 154, Belgrade 11000, Serbia
[2] Union Univ, Sch Comp, Knez Mihajlova 6-6, Belgrade 11000, Serbia
关键词
E-Business Continuity Management; Business Impact Analysis; Business Continuity Plan; ISO; 22301; PLS-SEM; FRAMEWORK; RISK; PLAN; BCM;
D O I
10.2298/CSIS190202037L
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This paper focuses on business continuity management in organizations that use modern e-business technologies: the Internet, mobile computing, e -services, and virtual infrastructure. The aim is to make the shift from traditional Business Continuity Management (BCM) towards "e-Business Continuity Management" (e-BCM) suitable for modern technological environments. We have defined a comprehensive framework for the implementation of an adaptive e-BCM adjustable to changes in the business environment. The framework consists of practical steps for defining elements of a business continuity management system: business impact analysis, risk assessment, and a business continuity plan. We have implemented and evaluated the framework within three financial organizations. The key finding is that Business Impact Analysis and the continual improvement of the Business Continuity Management System are the driving factors for the effective establishment of an adaptive e-BCM. The proposed framework is general, and can be applied to any organization that uses modern e -business technologies.
引用
收藏
页码:553 / 580
页数:28
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