Are all experiences of fit created equal? Two paths to persuasion

被引:64
作者
Avnet, Tamar [1 ]
Laufer, Daniel [2 ]
Higgins, E. Tory [3 ]
机构
[1] Yeshiva Univ, Sy Syms Sch Business, New York, NY 10016 USA
[2] Victoria Univ Wellington, Sch Mkt & Int Business, Wellington 6011, New Zealand
[3] Columbia Univ, New York, NY 10027 USA
关键词
Persuasion; Regulatory fit; Involvement; Feeling right; Confidence in reactions; REGULATORY FIT; ISSUE-INVOLVEMENT; THOUGHT CONFIDENCE; MODERATING ROLE; DETERMINANT; RELEVANCE; JUDGMENTS; CONSUMER; DECISION; INCREASE;
D O I
10.1016/j.jcps.2012.10.011
中图分类号
F [经济];
学科分类号
02 ;
摘要
Regulatory fit influences the effectiveness of persuasion through two paths: 1) a "feeling right" as "feeling good about the target" effect where feeling right is a positive feeling that transfers positivity directly to the target, similar to "feelings as information" or fluency effects, and 2) a "feeling right" as "feeling confident about the evaluation" effect where feeling right is feeling confident about one's evaluative judgments of the target that increases reliance on those evaluations. We propose that the involvement with an attitude-related issue in a persuasion message is one key factor that determines when each effect will occur. Five studies demonstrate that under high involvement, fit increased reliance on evaluative reactions to the target, making a target of a positive advocacy message evaluated as more positive and a target of a negative advocacy message evaluated as more negative; and under low involvement, fit increased the positivity of feelings toward the target regardless of the valence of the message advocacy, making the evaluation of the target more positive for either a positive or negative advocacy message. (C) 2012 Society for Consumer Psychology. Published by Elsevier Inc. All rights reserved.
引用
收藏
页码:301 / 316
页数:16
相关论文
共 57 条
[1]   CONVICTION [J].
ABELSON, RP .
AMERICAN PSYCHOLOGIST, 1988, 43 (04) :267-275
[2]  
[Anonymous], 2012, COGNITIVE CONSISTENC
[3]  
[Anonymous], SOCIAL PERSONALITY P
[4]  
[Anonymous], PERSONALITY SOCIAL P
[5]   Feeling right or being right: When strong assessment yields strong correction [J].
Appelt, Kirstin C. ;
Zou, Xi ;
Higgins, E. Tory .
MOTIVATION AND EMOTION, 2010, 34 (03) :316-324
[6]   STUDIES IN THE PRINCIPLES OF JUDGMENTS AND ATTITUDES: II. DETERMINATION OF JUDGMENTS BY GROUP AND BY EGO STANDARDS [J].
Asch, S. E. .
JOURNAL OF SOCIAL PSYCHOLOGY, 1940, 12 (02) :433-465
[7]   How regulatory fit affects value in consumer choices and opinions [J].
Avnet, T ;
Higgins, ET .
JOURNAL OF MARKETING RESEARCH, 2006, 43 (01) :1-10
[8]   Locomotion, assessment, and regulatory fit: Value transfer from "how" to "what" [J].
Avnet, T ;
Higgins, ET .
JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY, 2003, 39 (05) :525-530
[9]   AUDIENCE RESPONSE AS A HEURISTIC CUE IN PERSUASION [J].
AXSOM, D ;
YATES, S ;
CHAIKEN, S .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1987, 53 (01) :30-40
[10]   MOOD AND PERSUASION - A COGNITIVE RESPONSE ANALYSIS [J].
BLESS, H ;
BOHNER, G ;
SCHWARZ, N ;
STRACK, F .
PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN, 1990, 16 (02) :331-345