Organizational Ambidexterity: Cost-Effective Service Excellence, Service Robots, and Artificial Intelligence

被引：36
|
作者：
Wirtz, Jochen [1 ]
机构：
[1] NUS Business Sch, 15 Kent Ridge Dr, Singapore 119245, Singapore
来源：
ORGANIZATIONAL DYNAMICS | 2020年 / 49卷 / 03期
关键词：
ANTECEDENTS;
D O I：
10.1016/j.orgdyn.2019.04.005
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
[No abstract available]
引用
收藏
页数：9
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