DRIVERS OF GREEN CONSUMPTION BEHAVIOUR AND THEIR IMPLICATIONS FOR MANAGEMENT

This study aims to explain the influence of internal factors and external factors on green consumption behaviour. In the previous studies, the combination of both internal and external factors on a comprehensive concept of green consumption behaviour has not been explained clearly. The present study applied and extended the Theory of Reason Action and Value-Attitude-Behaviour Model to elucidate the drivers of green consumption behaviour among Malaysian consumers. The data were collected using self-administered mall-intercept survey and analysed using descriptive statistics and multiple regressions. The findings demonstrated that factors such as peers influence, environmental affect and environmental knowledge significantly influence green consumption behaviour. In contrast, factors such as religiosity and brand influence do not have a significant impact on green consumption behaviour. At present, this study is one of the first studies that assesses the impact of both internal and external factors on a comprehensive concept of green consumption behaviour. In addition to that this study extends the past literature on green consumption behaviour and provides relevant information to the managers and policymakers that can assist them in their effort to enhance green consumption behaviour among Malaysians.