Understanding the benefit and costs of communities of practice

被引:66
作者
Millen, DR [1 ]
Fontaine, MA
Muller, MJ
机构
[1] IBM Collaborat User Experience Re Grp, Cambridge, MA USA
[2] IBM Inst Knowledgebased Org, Cambridge, MA USA
关键词
D O I
10.1145/505248.505276
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Promoting healthy collaboration in communities of practice takes management support at all levels. And management, of course, wants and needs to comprehend what the firm gets for that investment.
引用
收藏
页码:69 / 73
页数:5
相关论文
共 11 条
[1]  
[Anonymous], 2000, Working knowledge
[2]  
BUZAN T, 1994, MINDMAP BOOK USE RAD
[3]  
CLARE MK, 2000, KNOWLEDGE ASSETS PRO
[4]   Cost-justifying electronic performance support systems [J].
Desmarais, MC ;
Leclair, R ;
Fiset, JY ;
Talbi, H .
COMMUNICATIONS OF THE ACM, 1997, 40 (07) :39-48
[5]  
Fontaine M., 2001, Knowl Manage Rev, V4, P16
[6]  
KARAT CM, 1994, COST JUSTIFYING USAB
[7]  
LESSER EL, 2001, IBM SYSTEMS J, V40
[8]   COST-BENEFIT ANALYSIS FOR INCORPORATING HUMAN-FACTORS IN THE SOFTWARE LIFECYCLE [J].
MANTEI, MM ;
TEOREY, TJ .
COMMUNICATIONS OF THE ACM, 1988, 31 (04) :428-439
[9]  
Mayhew D. J., 1994, COST JUSTIFYING USAB
[10]  
SASSONE PG, P ACM C SUPP GROUP W, P126