Blaming the Organization for Abusive Supervision: The Roles of Perceived Organizational Support and Supervisor's Organizational Embodiment

被引:241
作者
Shoss, Mindy K. [1 ]
Eisenberger, Robert [2 ,3 ]
Restubog, Simon Lloyd D. [4 ]
Zagenczyk, Thomas J. [5 ]
机构
[1] St Louis Univ, Dept Psychol, St Louis, MO 63103 USA
[2] Univ Houston, Dept Psychol, Houston, TX 77004 USA
[3] Univ Houston, Dept Management, Houston, TX 77004 USA
[4] Australian Natl Univ, Res Sch Management, Canberra, ACT, Australia
[5] Clemson Univ, Dept Management, Clemson, SC 29631 USA
基金
澳大利亚研究理事会;
关键词
abusive supervision; perceived organizational support; workplace victimization; PSYCHOLOGICAL CONTRACT BREACH; CITIZENSHIP BEHAVIOR; EMPLOYEE DEVIANCE; MEDIATING ROLE; WORK; PERCEPTIONS; RECIPROCITY; MODEL; NORM; DIMENSIONALITY;
D O I
10.1037/a0030687
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Why do employees who experience abusive supervision retaliate against the organization? We apply organizational support theory to propose that employees hold the organization partly responsible for abusive supervision. Depending on the extent to which employees identify the supervisor with the organization (i.e., supervisor's organizational embodiment), we expected abusive supervision to be associated with low perceived organizational support (POS) and consequently with retribution against the organization. Across 3 samples, we found that abusive supervision was associated with decreased POS as moderated by supervisor's organizational embodiment. In turn, reduced POS was related to heightened counterproductive work behavior directed against the organization and lowered in-role and extra-role performance. These findings suggest that employees partly attribute abusive supervision to negative valuation by the organization and, consequently, behave negatively toward and withhold positive contributions to it.
引用
收藏
页码:158 / 168
页数:11
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